Newmar To Hold Klub Rally Locally To Support Economy

Comments

One response to “Newmar To Hold Klub Rally Locally To Support Economy”

1. 

   July 15, 2009

   Dr. Sandra Barkley

   Our Newmar Country Star was purchased new just over 3 years ago. From the very first we had problems with vibrations in the rear end of the coach and slides that would not function properly. We repeatedly took the unit to the Newmar dealer from whom we purchased, as well as one trip to the Newmar plant in Indiana. The slides were rewired on more than one occasion and now work approximately 90% of the time. We were repeatedly assured that nothing was wrong with the rear end of the coach. However, as we were driving down the interstate on the outskirts of Chicago, we heard and felt a terrific banging and clattering in the rear of the coach. We pulled over to the side of the interestate and discovered that the universal joint had come loose and had caused considerable damage to the rear end of the coach. After being towed into a truck repair facility, at a cost in excess of $1000, we discovered that the inside of the rear end had sustained extensive damage and had apparently been unstable for much longer than at the moment of the incident we experienced. With less than 25000 miles on the rear end, it had to be replaced. Our total repair bill is in excess of $18,000. Newmar denied all responsibility because the area Newmar dealer who has since gone out of business did not inform Newmar that we had reported rear end problems, although we have the paperwork to prove that we indeed made such reports to the dealer. We cannot receive relief from the area dealer because they are bankrupt. Our warranty for the entire drive train which includes the rear end was for 50,000 miles or 3 years. Something is grossly missing here in terms of reliability and manufacturer responsibility.

   Reply